First let me share with you what L2H is not about. It’s not about safety programs, regulatory compliance or preventing accidents…and no, that’s not blasphemous thinking. You’ll understand why as you read on. L2H is all about one thing—Safety Excellence! With over 38 years of consulting and risk management experience, and a special expertise in organizational performance and strategic planning, L2H brings a unique set of tools and ideas to its clients... companies who believe that only excellence is good enough.

The Excellence Formula

We apply the L2H excellence formula (CEOU) to help companies reach the next level of safety performance. For decades, business has emphasized the E (elements) of this formula, (the 3E’s Education, Enforcement, and Engineering). Excellence companies recognize the need to go beyond this and empower these elements by managing the C (culture) and O (organizational) components that drive excellence. They also realize that U (management’s commitment to act) is the ultimate factor of success! These strategies and the excellence model they comprise were described by Larry in his article “The Architecture of Safety Excellence” (published as the May 2000 cover story of Professional Safety) and include: organizational values (culture), leadership practices, human behavior, and performance management strategies. L2H services include professional presentations, management seminars and safety excellence facilitations, specializing in strategic planning, culture change, performance improvement and building management competencies that drive safety excellence.

About Safety Excellence

All L2H products and services are premised upon an evolved set of safety excellence guiding principles—principles forged by over 30 years of practical experience in what works (and equally important, what doesn’t).

High-performance companies recognize that excellence isn’t the opposite of mediocrity…Excellence is different! Safety excellence companies embrace a unique set of beliefs concerning the causes of accidents, the role of people, the impact of L.O.S.S. (Lack Of Safety Strategy), and the responsibilities of managers, to make the organization safe. They have an excellence mindset, characterized by their understanding of the following Principles of Excellence.

Principles of Excellence

Principle 1: Unsafe behaviors do not cause accidents.

Accidents are caused by the reasons for unsafe behavior. These are organizational issues; all behavior is organizationally caused. To achieve excellence, seek the good reasons for poor performance.
 

Principle 2: Accidents are not the problem; the problems are the problem.

Accidents are visible evidence of systemic deficiencies; if there are accidents, there are problems. Focus on the system.
 

Principle 3: Safety is not about preventing accidents.

Safety is all about improving the process—proactive changes to improve efficiency and effectiveness of systems that optimize performance and minimize loss.
 

Principle 4: The process determines all business outcomes (including safety).

Other outcomes are productivity, quality, reliability, delivery, profitability and sustainability. All outcomes have a common source.
 

Principle 5: Accidents are the responsibility of managers, not the fault of employees.

Employees work in the system; managers work on the system; the system causes accidents; employees sustain injury.
 

Principle 6: Minimizing loss is management’s Number One responsibility.

To increase the bottom line, managers must effectively manage the middle lines.

(Hey...I didn't say this; some guy named Peter Drucker did! The only things a manager can manage [plan, organize, direct, control, and monitor] are the middle lines—losses and costs, a/k/a accidents and injury.)
 
Principle 7: It’s easier (more expensive, but easier) to neglect safety.

Most organizations follow the path of least resistance: “Given the opportunity to do nothing, most managers will.” Excellence companies take the path less traveled, and it makes all the difference.

To Learn More

To learn more about the products and services described on this site, or to discuss your special training needs in the strategy areas discussed, e-mail me or call me at 315.383.3801.

I look forward to serving your needs, and sharing your success!