Benchmarking, the
planned, deliberate process of seeking out competitive advantage by emulating
best practices has become a critical part of progressive business strategy.
Like most advanced management techniques, process benchmarking was
conceived as a response to the challenge for better quality, reliability, and
cost effectiveness in American products. Now,
however, benchmarking is a strategy employed to improve operating results across
a broad spectrum of business functions…safety included.
Discussed in this session are key safety benchmarks observed and
documented in the literature, as success drivers. Ten organizational issues are addressed, and participants
rate these factors for their own organization.
Rating your B.O.S.S. (Benchmarking Organizational Safety Strategy) leads
to a recognition that: “Safety is a by-product of doing things right “; and
that good safety is good management…not more programs.
Long-term safety effectiveness can only be attained by addressing the
true drivers of loss in an organization; it’s values, structures,
relationships, and leadership competencies.
This presentation is based on a feature article by the same name
published in Professional Safety magazine’s June 1994 TQM Special Feature on
management systems, total quality and continuous improvement.
This presentation
explores the concepts and relationship of Safety Excellence and Best Practices.
It answers the key question: What is Excellence?” by identifying the
five defining characteristics embodied in the excellence concept.
This session also establishes the critical linkage between a strong
safety culture and an organization’s ability to achieve excellence (top 10%)
results. The seven key elements of
safety culture are defined and modeled to show how these elements align to
impact outcomes (including safety) and bottom line results.
This session engages participants in an assessment of fifty industry best
practices, thereby allowing them to evaluate their practices, and rate their
organization in each of the seven elements of a safety excellence culture.
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