“KEEPING SCORE OF SAFETY”

“Perhaps the greatest problem in safety has been and continues
  to be…measurement.”  -Sir James Jeans (1872-1946)

Ask most executives how their safety program is doing, and you’ll most likely get a recital of accident statistics, incident rates, and other post loss metrics…a sure sign that they haven’t go a clue! But, it’s not their fault; they’re just victims of conventional measurement systems (reactive, regressive, and counter productive), and of a sub-optimizing prophecy: “What gets measured, gets done…but what gets done, often defeats the purpose of what gets measured.” - Dan Zahlis, Founder Active Agenda, Inc.

Accident statistics, TIR’s, and loss ratios aren’t (never were) accurate indicators of an organization’s safety performance. Gauging the health of a prevention system by tallying failures, after the fact is akin to driving a truck by looking only in the rear view mirror. It’s not reliable, productive, or safe, and it sure isn’t good management (common…but not good)! Dr. Deming warned American management of the dangers presented by ‘VMO’- Management by ‘Visible Measures Only’ with hisn caution: “Numbers are numbers; numbers are not knowledge”. This sage advice is serious lacking in safety today!

“Keeping Score In Safety’ addresses the numerous myth-conceptions, impediments, and critical mindset changes, requisite to developing a preemptive safety measurement (and management) system. The session builds a multi-level ‘organizational measurement’ model to guide participants in developing a vertically integrated safety measurement system comprising: Predictive Metrics, Leading Metrics Trailing Metrics, and Results Metrics across the four key levels of safety responsibility (and accountability) critical to success: Executive; Manager; Supervisor and Front-line Employee. Key issues explored in this seminar include:

• Safety’s ‘S.H.A. M.’. measurement practices.

• Common misuses of safety metrics…and why they’re often feared…and frequently ignored.

• The greatest management ‘myth’ about measurement. – “Law of the Bathroom Scale”

• The ten goods reasons for bad measures in safety.

• The ultimate management strategy for achieving incentivised (numeric) safety goals.

• The ‘Safety Measurement Continuum’ – where are you?

• The revealing ‘Power of Numbers’. Group Exercise.

• Figures Lie and Liars Figure – Go Figure! Group Exercise.

• “Numbers ‘board’ me” - The Six Laws of Effective Measurement - Group Exercise.

• Sixteen characteristics of an Effective Measurement system.

• The real cost of L.O.S.S. (Lack Of Safety Strategy).

• The BLS ‘Incident Rate’ Vs. the Organization ‘Reality Rate’, and

• The importance of ‘Measuring by Numbers…AND Managing by Values’

Are you measuring what matters… and managing g what counts? Attending this seminar will help you decide.
 

THESE POPULAR SEMINARS vary in length from 2-hour sessions to 1½-day seminars.  All sessions can be customized to meet your specific content or duration needs.  Please phone me at (315) 383-3801 or e-mail me to discuss any title listed, or to collaborate on a specific requirement you have.