“THE QUEST FOR SAFETY EXCELLENCE”

The ‘QUEST” seminar may just be the ultimate safety leadership learning experience. Designed as an ‘experiential learning process’, this unique program guides participants in discovering answers to the ultimate question in safety: “Why do employees do what they do, act unsafe, and have accidents?”

In this team-based interactive program, (one day informational; two-day actionable), participants are cast into bands of Crusaders tasked to find the ‘Grail’ of safety excellence. QUEST teams face a series of ‘challenges’ that expose organizational impediments, and identify the attributes of high performance safety organizations. Challenges targeting the critical drivers of workplace behavior: Leadership (values), Management (methods), Organization (structure), Consequence Delivery (practices), and Recognition and Rewards (systems) are timed, graded, and competitively scored to baseline current knowledge, instigate new thinking, and demonstrate the power of performance feedback on human behavior…safe Vs unsafe.

The program imposes many of the ‘reality constraints’ faced by managers in their daily tasks of producing goods and services -- at quota, within specification, on time, against competitive pressures, within budget…AND without injuring anyone in the process! QUEST teams engage in thinking exercises, and problem-solving workshops, that track their evolving ability to answer the ‘Questions of Excellence:

• Why do employees do what they do, act unsafe, and have accidents?

• What is the ultimate goal (Grail) of safety excellence organizations?

•  What are the ‘Four’ performance management strategies that offer but one choice?

• What is the ‘headwater issue’ that determines excellence (or mediocrity) in an organization?

• What are the ‘Five’ advanced strategies that define safety excellence?

• What is the biggest impediment to peak safety performance in most organizations?

• What is the common objective of all operations managers? Hint: Starts with ‘Pro__________!

• What core ‘myth-conception’ impedes safety excellence in most companies?

• What common denominator differentiates leaders from managers?

• What one powerful employee motivator that has evaded managers for over 50 years?

• Why is employee manipulation so prevalent in today’s organizations?

• Why is more training most likely not the answer to repetitive at risk behaviors in an organization?

• What consequences are most powerful in improving safe work practices?…and

• What are the four levels of ‘Organizational Intelligence’ requisite to overcoming safety mediocrity? 

During this QUEST, participants recognize how leadership practices that focus on ‘intrinsic motivation’, ‘involvement’, ‘teamwork’, ‘reinforcement’, ‘performance feedback’, and the ultimate motivator…‘appreciation’, drives employee performance in an organization.

Not until the final moments of this journey, when each band of brave crusaders face their ultimate test, do we find out who successfully ‘crosses over’ to emerge victorious in the ‘QUEST for SAFETY EXCELLENCE!’

“WILL YOU JOIN ME IN MY QUEST?”
 

THESE POPULAR SEMINARS vary in length from two-hour sessions to 1½-day seminars.  All sessions can be customized to meet your specific content or duration needs.  Please phone me at (315) 383-3801 or e-mail me to discuss any title listed, or to collaborate on a specific requirement you have.